Ada Obi

Aspiring Product Manager | Certified in Product Management

Beverly Hills, US.

About

Motivated and detail-oriented professional transitioning into the tech industry, leveraging a newly acquired certification in Product Management. Possessing a solid foundation in product lifecycle, Agile methodologies, and design thinking, complemented by strong analytical and customer service skills honed as a Bank Teller. Eager to apply foundational product knowledge and problem-solving abilities to contribute to innovative tech solutions.

Work

Microfinance Bank

|

Bank Teller

Summary

Managed daily financial transactions and provided comprehensive customer service within a fast-paced banking environment, ensuring operational efficiency and client satisfaction.

Highlights

Processed an average of 100+ daily transactions with high accuracy, including deposits, withdrawals, and transfers, adhering to strict financial regulations.

Provided exceptional customer support, resolving inquiries and issues promptly to enhance client relationships and retention.

Maintained meticulous records and reconciled cash drawers daily, demonstrating strong attention to detail and accountability for financial assets.

Collaborated with team members to streamline operational processes, contributing to improved service delivery and efficiency.

Languages

English

Native

Certificates

Product Management

Terra

Skills

Product Management

Product Management Lifecycle, Agile Methodology, Scrum, Design Thinking, Market Research, Competitor Analysis.

Productivity Tools

Trello, Whimsical, ClickUp.

Customer Service

Client Relations, Issue Resolution, Customer Support.

Financial Operations

Transaction Processing, Cash Handling, Record Keeping, Compliance.

Analytical Skills

Data Analysis, Problem Solving, Attention to Detail.

Communication

Interpersonal Communication, Verbal Communication, Written Communication.